Aerial view of resort pool, sun loungers, circular wood deck with tables, and thatched umbrella.

Aspire by Grand Solmar

Designing a luxury travel experience for Grand Solmar members

Aspire is a luxury travel membership program from Solmar Hotels & Resorts, offering members access to exclusive benefits, preferred rates, and resort experiences across Grand Solmar properties.

I was tasked with designing the program's digital entry point—giving existing members quick access to their accounts while introducing prospective members to the value of Aspire. The experience needed to balance utility with the aspirational feel of the brand, using the destinations themselves to help tell the story.

Industry

Hospitality & Travel
‍
Luxury Membership Program

My role

UX/UI Designer

Deliverables

UX/UI Design, Interaction Design, Prototyping

Tools

Adobe XD

The Challenge

Designing for two very different needs

The Aspire experience needed to serve two audiences with different goals. Existing members needed a fast path to sign in and access their travel benefits, while prospective members needed enough context to understand what Aspire offered and why the membership was valuable.

Existing Members
Get me where I need to go

Quickly sign in, access membership information, and begin exploring travel options.

1. Sign-in
Quick and secure access to account.
2. Access benefits
View membership info and exclusive benefits.
3. Explore travel
Browse destinations, offers, and start planning.
Prospective Members
Show the value of Aspire

Understand the membership, explore its benefits, and experience the positioning of the program.

1. Discover
Learn about the program and its uniqueness.
2. Understand benefits
Explore membership levels, privileges, and exclusive advantages
3. Explore membership
See how Aspire opens the door to premium travel experiences.

Designing around access, discovery, and aspiration

The experience was organized around three priorities: give returning members immediate access, make membership benefits easier to understand, and use immersive destination content to reinforce the value of Aspire.

Balancing utility with inspiration

Member sign-in was placed directly within an immersive resort hero, giving returning members immediate account access while establishing the premium character of Aspire from the first interaction.

Large-scale destination photography continued throughout the experience, helping connect membership benefits with the resorts and travel experiences members could actually enjoy.

Simplifying a complex membership structure

Aspire offered multiple membership tiers and levels, each with its own set of benefits. Presenting everything at once would have created a long, difficult-to-scan experience.

I designed a progressive navigation pattern that allowed members to select their membership category and level, revealing only the benefits relevant to them.

Bringing the destinations to life

An interactive gallery gave members a more immersive way to explore Grand Solmar properties and resort experiences without leaving the page.

A member experience built around access and discovery

The approved Phase 1 concept brought account access, membership education, benefit exploration, and destination storytelling into a single experience—balancing the practical needs of returning members with the premium, aspirational character of the Grand Solmar brand.